1st shirt Satisfaction Guarantee Terms

*Airthreads 1st shirt Satisfaction Guarantee

Thanks for stopping by to learn more about Airthreads shirts.

Every shirt on Airthreads is custom-made-to-order just for you.

Our mission is to enable you to wear shirts you love with confidence.

We stand behind our custom-made products and offer you the opportunity to return or remake your 1st shirt, if you don’t completely love it, free of charge.

As every shirt is custom-made just for you by independent artisan tailors, there are limits that we have outlined below.

Every customer is entitled to 2 free remakes/exchanges OR refunds on up to 1 shirt that is unworn & unwashed with original tags attached. This is to offer you the opportunity to try your first shirt for fit, fabric etc. , and even try a free remake if you need some adjustments.
After your 2nd shirt exchange or refund, we do NOT offer order modifications or cancellations (for shirts that have already gone into production), returns for refunds, partial credit, partial refunds, or complimentary remakes. Once your order has moved into production, the costs of making the shirt to your custom size are already incurred as the tailor cuts the fabric and starts working on your shirt. To avoid unnecessary fees, we recommend that 1st time customers buy 1 shirt first to ensure your satisfaction with the fit, fabric etc. Once your fit is in our system, every shirt will always be made to your unique fit. Every. Single. Time.

We look forward to getting you your 1st shirt that you LOVE!